Privacy

Who we are

Rellay builds the AI workforce for the music industry. This site, rellay.ai, is operated by TREVYSE SAS, a French société par actions simplifiée with a share capital of €200, registered with the Paris Trade and Companies Register (RCS Paris) under number 921 237 350, VAT FR90921237350, registered office 11 B Cité de Trévise, 75009 Paris, France. TREVYSE SAS is the controller of your personal data.

Using the Rellay app as an artist? Read the Rellay artist app privacy policy.

What we collect

  • Application form. If you apply, we collect your application type (booking agency or venue), organization name, your name, work email, the number of artists you represent or venues you run, shows per month, the booking software and tools you use, and your biggest advancing pain.
  • Usage data. Pages viewed, clicks and similar interactions, collected by the analytics tools listed below.
  • Technical data. Our host processes technical request data, such as your IP address and the requested URL, to deliver the site.

Why we use it, and on what basis

  • To review your application and reply to you: steps taken at your request before a possible contract, and our legitimate interest in running our business.
  • To measure Google Analytics usage and improve the site: your consent.
  • To measure usage with PostHog and keep the site secure and running: our legitimate interest in understanding how the site is used and following up on applications.

Cookies, analytics and your choice

Google Analytics 4 runs with Google Consent Mode. Analytics storage is denied by default and only granted if you click "Accept analytics" in the banner. Advertising storage is always denied. Your choice is stored in your browser (local storage). If you decline, or withdraw later, the Google Analytics cookies (_ga, _ga_*) are deleted.

To change your mind at any time, click Cookie settings (also in the site footer) and choose Accept or Decline.

PostHog analytics (EU region) is not controlled by that banner. It records page views, page leaves and clicks, keeps its identifiers in memory only (no cookie or local storage), and does not record sessions. When you submit the application form, the answers you gave are also sent to PostHog as an analytics event, and your work email is used to identify you there.

Who processes your data

  • Vercel: hosting of this site.
  • Google (Google Analytics 4 and Google Tag Manager script): usage analytics, after consent.
  • PostHog (EU region, eu.i.posthog.com): product analytics and application events.
  • Google Fonts: the blog and this page load fonts from fonts.googleapis.com, which discloses your IP address to Google.
  • FormSubmit (formsubmit.co): delivers your application form answers to us by email.

International transfers

Some of our providers (Vercel, Google, PostHog, FormSubmit) may process data outside the European Economic Area, including in the United States. Where this happens, transfers rely on the EU-US Data Privacy Framework where the provider is certified, or on the European Commission's standard contractual clauses.

How long we keep it

See the retention periods under GDPR.

Contact

Privacy questions: privacy@rellay.ai

Terms

Use of the site

You may browse rellay.ai for your own information. Do not misuse it, try to disrupt it, or access it by unauthorized means.

Content as is

Content on this site is provided as is, for general information. We try to keep it accurate but do not guarantee it is complete or current.

No contract by browsing or applying

Visiting the site or submitting an application does not create a contract between you and Rellay. Access to any Rellay product is subject to separate written terms.

Intellectual property

The Rellay name, logo, site design and content belong to Rellay or its licensors. You may not copy or reuse them without our written permission, except for fair quotation with a link back to the source.

Third-party links

Links to other sites are for convenience. We do not control those sites and are not responsible for their content or practices.

Liability

To the extent the law allows, Rellay is not liable for losses arising from your use of this site or reliance on its content. Nothing here limits liability that cannot be limited by law.

Changes

We may update this page. The date at the top shows the latest revision. Continued use of the site means you accept the updated terms.

Governing law

These terms are governed by French law. Any dispute falls under the jurisdiction of the courts of Paris, France, subject to mandatory consumer protection rules.

Contact

Legal questions: contact@rellay.ai

GDPR

Your rights

Under the GDPR you have the right to:

  • access your personal data;
  • have inaccurate data corrected;
  • have your data erased;
  • restrict how we use it;
  • object to our use of it;
  • receive it in a portable format;
  • withdraw your consent at any time, without affecting what was done before.

How to exercise them

Email privacy@rellay.ai. We reply within one month.

Data protection officer

Our data protection contact can be reached at privacy@rellay.ai.

Complaints

You may lodge a complaint with your supervisory authority: CNIL (Commission Nationale de l'Informatique et des Libertés).

Retention

  • Applications: 3 months after the last exchange, unless the application leads to a contract.
  • Analytics data: Google Analytics data is kept for up to 14 months; PostHog data is kept for up to 12 months.

Processors

Vercel (hosting), Google (Google Analytics 4, Google Tag Manager, Google Fonts), PostHog (EU analytics) and FormSubmit (application form delivery). See Privacy for what each one does.

Credits

3D models